ExTradeBot’s data retention policy outlines how long we keep your personal data and the criteria we use to determine retention periods. Here are the key points:

Retention Periods:

• Account Information: We retain your account information for as long as your account is active and for a reasonable period thereafter in case you decide to reactivate your account.
• Transaction Data: Transaction data is retained for a minimum of seven years to comply with legal and regulatory requirements.
• Usage Data: Usage data is retained for a shorter period, typically up to two years, to analyze and improve our services.

Criteria for Retention:

• Legal Obligations: We retain data as required by applicable laws and regulations.
• Business Needs: Data is retained to fulfill our business needs, such as maintaining accurate financial records and improving our platform.
• User Requests: We may retain data longer if requested by the user, for example, to maintain a record of past transactions.

Data Deletion:

• Upon request, we will delete or anonymize your personal data, provided it is no longer necessary for the purposes for which it was collected and there are no legal obligations requiring its retention.

Security Measures:

• We implement appropriate technical and organizational measures to protect your data during the retention period and ensure its secure deletion or anonymization.

If you have any specific questions or need further details about our data retention policy, feel free to contact our support team at support@extradebot.com.